Comments on: Thoughts on Troubleshooting and Debugging

By: Tim O'Brien

Tim O'Brien — Tue, 29 Apr 2008 15:44:07 +0000

It is even more fun when you ask the technical support engineer if the lamp is plugged in and he quickly tells you it is. You spend another three days troubleshooting the lamps switching mechanism only to realize that the technical support engineer was not tell you the truth. It wasn’t plugged in all along.

Then you have a semi-joking conversation with all of the other developers about installing a surveillance camera (screen capture) in the support engineer’s lab to double-check all of the facts he is sharing with you during a bug report.

These are the things that make IT fun.

By: Mike

Mike — Mon, 28 Apr 2008 15:08:37 +0000

…I work with Rob…I wonder if he’s talking about me…

I will just blissfully ignore this article and put my head back in the clouds.

By: Rob Lambert

Rob Lambert — Mon, 28 Apr 2008 00:39:59 +0000

Thanks for reading Jim. Don’t think that when you leave school you won’t have to work with silly people; you have to work with them your whole life!

By: Jim

Jim — Sun, 27 Apr 2008 22:40:52 +0000

That was funny.