05 April 2007 ~ 3 Comments

Feedback

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feedback FeedbackI’ve been realizing lately how much people need feedback in the things they do. At work, I always hear about things that our customers don’t like, problems they’re having, etc. But I rarely hear from the happy customers (I assume that there are some icon smile Feedback ). About once every six to twelve months we get a nice client “thank you” letter or “‘atta-boy email” and those go a long way to make up for the daily or weekly complaints that we hear. But of course the disgruntled clients are always the loudest. The happy folks don’t usually speak up.

So next time you like something (someone’s cooking, a story someone wrote, someone’s lovely flower garden, an elegant piece of software, etc.), let the person responsible know. You just might provide the spark for them to produce tons more.

Now, rock on.

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3 Responses to “Feedback”

  1. ~V 12 April 2007 at 11:54 am Permalink

    I agree. I try to do this on occasion, but don’t do it nearly enough.

  2. Rob Lambert 12 April 2007 at 1:51 pm Permalink

    V, your frequent comments here shows that you are among the rare folks who are good at leaving feedback! ‘Atta-girl!

  3. Anil U. 19 April 2007 at 11:05 am Permalink

    Good point. Hmm… Let me see. Umm. Cool post!


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